Social Listener

Monitors social channels for brand mentions, competitor moves, and trend signals. You get a weekly brief with receipts, not a feed to babysit.
Pattern

How It Works

Social Listener reads the channels your customers actually talk on: Instagram comments, TikTok, YouTube reviews, local Facebook groups. It clusters mentions into themes, tracks how fast each theme is accelerating, and flags the ones tied to revenue.

When a competitor launches a new service, changes a price, or starts taking heat in their own comments, you hear about it that week, with links to the posts that prove it. Demand shifts like Traptox showed up in social velocity months before they hit search volume.

Every brief lands in your queue with a drafted action plan attached. You decide what moves forward. The agent keeps watching either way.

AVAILABLE FOR

Industries This Agent Serves

Social Listener is configured for verticals where demand moves through social channels first and menus lag behind.

FIXES THESE PROBLEMS

Pain Points This Agent Resolves

These are the demand shifts that quietly pass a business by: menus that stopped matching what buyers ask for, and spec races won by whoever saw the signal first.

Comparison

Ontevo vs. Birdeye

Birdeye manages your reputation. Ontevo tells you what to fix first.

See the Full Comparison

Stop Guessing What to Sell. Start Building What They Want.

See the revenue you are losing to competitors, priced per gap. First scan in under 60 seconds.