Retention Architect
Spots the customers about to leave and drafts the re-engagement that keeps them, before the churn shows up in revenue.
How It Works
Retention Architect watches engagement and billing signals for the quiet drop-offs that precede churn: bookings stretching from monthly to quarterly, a subscriber who stopped opening, a patient who skipped a recall.
It drafts a win-back calibrated to why they are drifting. Price sensitivity reads different from a service complaint, and the sequence reflects that difference.
Each campaign waits in your approval queue with the at-risk revenue quantified. A five percent retention lift usually covers the plan many times over.
