Your Proposal Lists Price. They Chose the One With a Dust Protocol.

What Is the Proposal Gap?
The Proposal Gap is the disconnect between what your proposal communicates and what the homeowner actually needs to feel safe signing. You send a line-item estimate — materials, labor, timeline, total. Your competitor sends a 12-page experience document with dust-barrier photos, a daily-update commitment, and a timeline guarantee with a penalty clause. You're selling a kitchen. They're selling peace of mind during a kitchen remodel. The homeowner ghosts you not because your price was wrong — but because your proposal never addressed what they're actually afraid of.
60% of competing remodelers now advertise process attributes — 'dust-free remodeling,' 'daily photo updates,' 'timeline guarantee' — on their GBP and websites. Your listing mentions none of them.
You're filtered out before the homeowner even requests a quote. This isn't a craftsmanship problem. It's a packaging problem — and it's fixable in weeks.
Agents That Solve the Proposal Gap
Ontevo deploys three agents to restructure your proposals, defend your reputation, and capture after-hours leads. You approve every output.