Experience Architect

Maps every friction point between first click and seated appointment — then drafts the fixes that stop consults from ghosting.
Pattern

How It Works

The Experience Architect reverse-engineers the patient journey from search impression through seated appointment, flagging every moment that causes high-intent prospects to disappear.

It ingests your negative reviews, booking flow, and website — then cross-references against demand-map signals like "sedation," "financing," and "anxiety-free." A periodontist losing 5 implant cases/month at $4,500 each doesn't have a marketing problem — they have sticker shock buried in an insurance-first intake form with zero pre-visit cost transparency.

The agent drafts the fixes: pre-consult nurture sequences, revised intake forms, treatment scripts that lead with financing. You review every draft. You approve every change.

AVAILABLE FOR

Industries This Agent Serves

Experience Architect is built for verticals where fear friction and consult-flow failures silently kill case acceptance.

FIXES THESE PROBLEMS

Pain Points This Agent Resolves

These are the consult-experience failures that bleed revenue without triggering a single alarm in your dashboard.

Comparison

Ontevo vs. Birdeye

Birdeye manages your reputation. Ontevo tells you what to fix first.

See the Full Comparison

More Blog posts

Keep reading to learn more about other Lighthouse use cases.

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